Add your returns policy content here.NUDÉ BY SADE – RETURNS & EXCHANGES POLICY

YOU MAY RETURN ANY FULL-PRICED ITEM(S) WITHIN 14 DAYS OF THE DELIVERY DATE.

TO BE ELIGIBLE FOR A RETURN, ALL ITEMS MUST BE RETURNED IN THEIR ORIGINAL, UNWORN, UNUSED, AND RESALABLE CONDITION. THIS INCLUDES:

• ALL ORIGINAL TAGS ATTACHED
• ORIGINAL PACKAGING INCLUDED
• NO SIGNS OF WEAR OR USE
• NO MAKEUP, DEODORANT, OR STAIN MARKS
• NO STRONG ODOURS OR FRAGRANCES

RETURNS THAT DO NOT MEET THESE REQUIREMENTS MAY BE REFUSED AND RETURNED TO THE CUSTOMER.

IF THE ABOVE CONDITIONS ARE MET, WE CAN OFFER THE FOLLOWING:

REFUND

• A REFUND FOR THE FULL AMOUNT PAID FOR THE RETURNED ITEM(S).
• SHIPPING COSTS, DUTIES, AND TAXES ARE NON-REFUNDABLE.

STORE CREDIT

• STORE CREDIT FOR THE FULL AMOUNT PAID FOR THE RETURNED ITEM(S).
• SHIPPING COSTS, DUTIES, AND TAXES CANNOT BE CREDITED.
• STORE CREDIT DOES NOT EXPIRE.

EXCHANGES

• EXCHANGES ARE AVAILABLE FOR AN ALTERNATIVE SIZE OR STYLE.
• IF THERE IS A PRICE DIFFERENCE, STORE CREDIT WILL BE ISSUED FOR THE RETURNED ITEM(S) SO YOU CAN REPURCHASE YOUR PREFERRED ITEM.

DISCOUNTED ORDERS

• ORDERS PURCHASED USING A DISCOUNT CODE ARE ELIGIBLE FOR STORE CREDIT OR EXCHANGE ONLY.
• REFUNDS ARE NOT AVAILABLE ON DISCOUNTED ORDERS.

RETURN SHIPPING

• ALL RETURN SHIPPING COSTS ARE THE RESPONSIBILITY OF THE CUSTOMER.
• IF WE APPROVE AN EXCHANGE, NUDÉ BY SADE WILL COVER THE SHIPPING COST OF THE REPLACEMENT ITEM BACK TO YOU.

INTERNATIONAL ORDERS

• INTERNATIONAL RETURNS ARE ACCEPTED.
• RETURN SHIPPING FEES VARY DEPENDING ON YOUR LOCATION AND CARRIER.
• INTERNATIONAL RETURNS ARE ELIGIBLE FOR A REFUND OR STORE CREDIT ONLY.
• EXCHANGES ARE NOT AVAILABLE FOR INTERNATIONAL ORDERS.
• INTERNATIONAL ORDERS ARE NOT ELIGIBLE FOR A FREE RETURN.

HOW TO START A RETURN

TO REQUEST A RETURN, PLEASE CONTACT OUR CUSTOMER CARE TEAM WITH YOUR ORDER NUMBER AND DETAILS OF YOUR REQUEST.

EMAIL: INFO@NUDEBYSADE.COM

PLEASE NOTE: ONCE A RETURN REQUEST HAS BEEN SUBMITTED AND APPROVED, IT CANNOT BE MODIFIED. IF YOU REQUIRE ASSISTANCE OR GUIDANCE REGARDING YOUR RETURN, PLEASE CONTACT OUR CUSTOMER CARE TEAM BEFORE SUBMITTING YOUR REQUEST.

Add your faulty or incorrect itFAULTY OR INCORRECT ITEMS

IF YOU HAVE RECEIVED A FAULTY, DAMAGED, OR INCORRECT ITEM, PLEASE CONTACT THE NUDÉ BY SADE CUSTOMER CARE TEAM AS SOON AS POSSIBLE.

WHEN CONTACTING US, PLEASE INCLUDE:

• YOUR ORDER NUMBER
• CLEAR PHOTOS OF THE ITEM AND ISSUE
• A DESCRIPTION OF THE FAULT OR PROBLEM
• ANY RELEVANT INFORMATION THAT MAY ASSIST OUR TEAM

EMAIL: INFO@NUDEBYSADE.COM

ONCE WE HAVE REVIEWED THE INFORMATION PROVIDED, WE WILL INVESTIGATE THE ISSUE AND ADVISE YOU OF THE NEXT STEPS, INCLUDING RETURN INSTRUCTIONS IF REQUIRED.

PLEASE NOTE:

• ITEMS DAMAGED THROUGH MISUSE, ABNORMAL USE, ACCIDENTS, NEGLIGENCE, OR INCORRECT CARE AND WASHING PRACTICES ARE NOT CONSIDERED FAULTY.
• NUDÉ BY SADE RESERVES THE RIGHT TO REQUEST SUFFICIENT EVIDENCE BEFORE APPROVING A REFUND, REPLACEMENT, REPAIR, OR STORE CREDIT.
• ALL CLAIMS WILL BE ASSESSED IN ACCORDANCE WITH APPLICABLE CONSUMER PROTECTION LAWS.

ONCE OUR INVESTIGATION IS COMPLETE, WE WILL PROVIDE FURTHER INFORMATION REGARDING THE APPROVED RESOLUTION AND RETURN PROCESS.ems content here.

SALE ITEMS

ALL SALE ITEMS ARE FINAL SALE AND CANNOT BE RETURNED, EXCHANGED, OR REFUNDED.

THIS INCLUDES:

• SALE ITEMS
• DISCOUNTED ITEMS
• PROMOTIONAL ITEMS
• MYSTERY BOXES
• CLEARANCE ITEMS

FREE GIFTS

IF YOU RECEIVE A FREE GIFT WITH YOUR ORDER AND CHOOSE TO RETURN YOUR PURCHASE FOR A REFUND, THE FREE GIFT MUST ALSO BE RETURNED.

IF YOU CHOOSE A STORE CREDIT OR EXCHANGE INSTEAD OF A REFUND, YOU MAY KEEP YOUR FREE GIFT.

FAULTY OR INCORRECT SALE ITEMS

IF YOU HAVE RECEIVED A FAULTY, DAMAGED, OR INCORRECT SALE OR PROMOTIONAL ITEM, PLEASE CONTACT THE NUDÉ BY SADE CUSTOMER CARE TEAM AS SOON AS POSSIBLE.

PLEASE INCLUDE:

• YOUR ORDER NUMBER
• PHOTOS OF THE ITEM
• A DESCRIPTION OF THE ISSUE

EMAIL: INFO@NUDEBYSADE.COM

OUR TEAM WILL REVIEW YOUR CLAIM AND PROVIDE FURTHER ASSISTANCE IN ACCORDANCE WITH APPLICABLE CONSUMER PROTECTION LAWS.

AFTERPAY RETURNS & EXCHANGES

IF YOU PURCHASED YOUR ORDER USING AFTERPAY, YOU MAY RETURN ELIGIBLE FULL-PRICED ITEMS WITHIN 14 DAYS OF DELIVERY FOR AN EXCHANGE OR STORE CREDIT, PROVIDED THE ITEMS MEET OUR RETURN CONDITIONS.

PLEASE ALLOW UP TO 5 BUSINESS DAYS FOR YOUR RETURN TO BE PROCESSED ONCE IT HAS BEEN RECEIVED BY OUR TEAM.

PLEASE NOTE:

• SALE ITEMS CANNOT BE RETURNED, EXCHANGED, OR REFUNDED.
• ITEMS PURCHASED USING A DISCOUNT CODE ARE NOT ELIGIBLE FOR A REFUND.
• YOU MAY RETURN ONE OR MULTIPLE ITEMS FROM YOUR ORDER, SUBJECT TO OUR RETURNS POLICY.
• ALL RETURNED ITEMS MUST BE IN THEIR ORIGINAL, UNWORN, AND RESALABLE CONDITION.

HYGIENE POLICY

FOR HYGIENE REASONS, CERTAIN ITEMS MAY NOT BE ELIGIBLE FOR RETURN OR EXCHANGE.

AFTERPAY PAYMENTS

WHILE YOUR RETURN IS BEING SHIPPED AND PROCESSED, YOU MUST CONTINUE TO MAKE ALL SCHEDULED AFTERPAY PAYMENTS.

AFTERPAY MAY CHARGE LATE FEES FOR MISSED OR OVERDUE PAYMENTS, AND THESE FEES ARE THE RESPONSIBILITY OF THE CUSTOMER.

IF YOUR AFTERPAY AGREEMENT IS CANCELLED OR AMENDED, ANY APPLICABLE FEES CHARGED BY AFTERPAY WILL REMAIN THE RESPONSIBILITY OF THE CUSTOMER.

FOR ANY QUESTIONS REGARDING AFTERPAY RETURNS OR EXCHANGES, PLEASE CONTACT:

INFO@NUDEBYSADE.COMrns content here.